1. Introduction

Welcome to The Dwell Construction ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (thedwellconstruction.com) or interact with our Meta/Facebook Lead Forms.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, requesting a quote, or contacting us.

3. Information You Provide Through Lead Forms

When interacting with our website or our Meta/Facebook Instant Lead Forms, you may submit information such as your name, phone number, email address, location, project requirements, budget range, and other details you voluntarily provide through your enquiry.

4. How We Use Your Information

The information we collect is used strictly to:

• Contact you regarding your enquiry.
• Understand your construction, renovation, interior, terrace, rooftop, or related project requirements.
• Provide estimates, consultations, or relevant project information.
• Follow up regarding the specific services you requested.

5. How We Store and Protect Your Information

We implement appropriate technical and organizational security measures to protect the security of any personal information we process. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

6. Sharing of Information with Third Parties

We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We only share your information with our internal team and trusted partners solely for the purpose of fulfilling your construction or design requests.

7. Cookies and Website Analytics

We may use cookies and similar tracking technologies (such as Meta Pixels) to access or store information. These tools help us analyze website traffic, improve your user experience, and measure the effectiveness of our marketing campaigns.

8. Advertising and Meta/Facebook Lead Forms

We run advertising campaigns on Meta (Facebook/Instagram). If you submit your information via a Meta Lead Form, Meta securely transfers your details to us so we can respond to your enquiry. Your interaction with these ads is also governed by Meta's own Data Policy.

9. User Rights and Requests

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your personal data. To make a request, please contact us using the details provided below.

10. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, such as maintaining communication regarding your project or complying with legal obligations.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

14. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:

The Dwell Construction
Address: New Delhi, India
Phone: +91 96678 77704
Email: info@thedwellconstruction.com